What We Collect
We will collect the following information:
Quote details as requested including but not limited to:
Information Sharing and Disclosure
If you have completed an application your information will be passed to insurance providers who may be willing provide you with cover.
They may use the information you have provided to:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Your information will be kept for a period considered as long as necessary to provide the requested service by the user.
In accordance with the data protection act 1998, your data will be:
You have the right to complain to the information commissioner (ICO) should you wish to make a complaint in relation to the data we hold, how it is processed, collected or stored.
Your information will not be passed to any 3rd parties other than for the purpose of providing quotes for insurance products as requested.
We may also collect information about your computer, including where available your IP address, operating system and browser type using a cookie file which is stored in the hard drive of your computer. Cookies help us to improve our website and deliver a better and more personalised service to you.
They enable us to:
Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
If you wish to make a complaint about our service, please contact The Compliance Officer in writing at our Office address or email email@example.com
All written complaints will be responded to within 48 hours either directly or in writing and a final, written response provided within 8 weeks of receiving the complaint.
|Sandy Farm Business Centre The Sands Farnham Surrey GU10 1PX|
In relation to your complaint you can also request a review from the European Online Dispute Resolution platform: ec.europa.eu/consumers/odr/
Financial Ombudsman Service (FOS)
If you want the FOS to consider your complaint, you must send your complaint to them within 6 months of the date of our final response. Their contact details are: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR Telephone: 0300 1239 123. Calls to this number cost no more than calls to 01 and 02 numbers 0800 023 4 567 calls to this number are now free on mobile phones and landlines Email: firstname.lastname@example.org Information regarding the service can be found on the Financial Ombudsman website: http://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm